Welcome to the FirstProof Trust Centre.
This page provides an overview of our approach to privacy, security, responsible AI, and governance. It is intended to help customers, partners, procurement teams, Data Protection Officers (DPOs), and other stakeholders understand how we manage information and operate our services.
Where appropriate, additional documentation can be provided during customer onboarding or procurement processes.
Our Principles
Our approach is built around five core principles:
- Protect personal information.
- Design for transparency and accountability.
- Maintain appropriate security controls.
- Apply human oversight to AI-assisted assessment.
- Continually improve our governance framework.
These principles guide how we develop, operate, and support the FirstProof platform.
Privacy
We are committed to handling personal information responsibly and in accordance with applicable data protection laws.
Our public privacy documentation includes:
For customers using the FirstProof assessment platform, platform-specific privacy documentation is provided separately.
Learn more
Security
Security is integrated into the design and operation of our services.
Our approach includes:
- secure cloud infrastructure
- encrypted communications
- access controls
- documented incident response procedures
- ongoing governance and operational review
We regularly review our security practices as our products and customer requirements evolve.
Learn more
Responsible AI
FirstProof uses artificial intelligence to support structured assessment workflows.
Our approach is based on the principle that AI should support informed decision-making rather than replace human judgement.
Key principles include:
- human oversight
- configurable AI-assisted functionality
- documented governance controls
- transparency regarding AI use
- ongoing review of AI-related risks
We do not represent our platform as making autonomous hiring decisions.
Compliance
Our governance framework is designed to support compliance with applicable legal and regulatory obligations.
These include, where relevant:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
- Relevant principles of the EU AI Act
Compliance is supported through documented policies, operational controls, and regular governance review.
Customer Documentation
Additional documentation may be made available to customers during procurement or onboarding, depending on the nature of the engagement.
Examples include:
- Data Processing Agreement (DPA)
- Technical and Organisational Measures (TOMs)
- AI Transparency documentation
- Security questionnaires
- Subprocessor information
- AI governance documentation
Some documents may be provided under confidentiality arrangements where appropriate.
Accessibility
We are committed to improving the accessibility of our website and digital services.
Accessibility is considered as part of our ongoing design, development, and governance processes.
Learn more
Security and Privacy Contacts
If you have questions regarding privacy, security, or compliance, please contact us.
General Enquiries
Where appropriate, we will direct your enquiry to the relevant internal contact.
Report a Security Concern
If you believe you have identified a security issue relating to FirstProof, please contact us promptly.
Please include sufficient information to help us understand and investigate the matter.
We appreciate responsible disclosure and will review all genuine reports.
Email:
Continuous Improvement
Governance is an ongoing process.
We periodically review our:
- policies
- operational procedures
- security controls
- privacy documentation
- AI governance framework
to ensure they continue to reflect our services, legal obligations, and customer expectations.
Document Library
Public Documents
Customer Documentation (available on request where appropriate)
- Data Processing Agreement (DPA)
- Technical and Organisational Measures (TOMs)
- AI Transparency Sheet
- Subprocessor List
- Platform Privacy Documentation
Contact
First Proof UK Ltd
Suite A 82 James Carter Road Mildenhall IP28 7DE United Kingdom
Company Number: 16961002
Email:
Document Control
| Item | Value |
|---|---|
| Document Name | Trust Centre |
| Version | 1.0 |
| Classification | Public |
| Owner | Chief Legal Officer |
| Approved By | First Proof UK Ltd |
| Effective Date | 5 August 2026 |
| Review Frequency | Annual |
| Next Review | 5 August 2027 |