1. Purpose
First Proof UK Ltd ("FirstProof", "we", "our", or "us") is committed to protecting your privacy and handling personal information responsibly.
This Website Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our marketing website at:
https://firstproof.co.uk
This policy applies to visitors to our public marketing website, individuals who contact us, and prospective customers who enquire about our products and services.
This policy does not govern the processing of candidate, recruiter, assessment, interview, or customer data processed through the FirstProof assessment platform. Those activities are governed by separate platform-specific privacy documentation.
2. About FirstProof
First Proof UK Ltd is the data controller for the personal data collected through this website.
Registered Office
First Proof UK Ltd Suite A 82 James Carter Road Mildenhall IP28 7DE United Kingdom
Company Number
16961002
3. Scope
This policy applies to information collected when you:
- Visit our website
- Submit an enquiry
- Request a demonstration
- Contact us by email
- Communicate with us regarding our services
It does not apply to information processed by customers using the FirstProof assessment platform.
4. Personal Information We Collect
Depending on how you interact with the website, we may collect the following categories of personal information.
Information You Provide
This may include:
- Name
- Business email address
- Telephone number
- Company name
- Job title
- Country
- Information contained within your enquiry
Providing this information is voluntary, although some fields may be necessary for us to respond to your request.
Information Collected Automatically
When you visit the website we may collect technical information including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- General website usage information
Some of this information is collected through cookies and analytics technologies. Further details are available in our Website Cookie Policy.
5. How We Collect Information
We collect personal information in the following ways.
Directly from you
When you:
- complete a contact form
- request a demonstration
- send us an email
- communicate with us
Automatically
When you browse the website through the use of essential website technologies and, where consent has been provided, analytics technologies.
6. Why We Use Personal Information
We use personal information to:
- respond to enquiries
- arrange demonstrations
- communicate with prospective customers
- improve our website
- monitor website performance
- understand how visitors use our website
- protect the security of our website
- comply with legal obligations
- establish, exercise or defend legal claims where necessary
We do not sell personal information.
7. Lawful Basis for Processing
Depending on the circumstances, we process personal information under one or more of the following lawful bases.
Legitimate Interests
To operate and improve our website, respond to business enquiries, maintain security, and develop our services.
Contract
Where processing is necessary to respond to a request or take steps prior to entering into a commercial relationship.
Legal Obligation
Where processing is necessary to comply with applicable law.
Consent
Where consent is required for cookies or similar technologies under applicable law.
8. Cookies and Analytics
Our website uses cookies and similar technologies.
We use Google Analytics to help us understand how visitors use the website and identify opportunities to improve website performance and user experience.
Google Analytics is only used in accordance with visitors' cookie preferences where consent is required.
Further information is available in our Website Cookie Policy.
9. Sharing Personal Information
We may share personal information with trusted service providers who support the operation of our website and business.
These may include providers of:
- website hosting
- website analytics
- IT services
- security services
- professional advisory services
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
We do not sell personal information to third parties.
10. International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we implement appropriate safeguards in accordance with applicable data protection legislation. These safeguards may include adequacy regulations or approved contractual mechanisms.
11. Data Retention
We retain personal information only for as long as necessary to:
- respond to enquiries
- maintain appropriate business records
- comply with legal obligations
- resolve disputes
- establish, exercise or defend legal claims
When personal information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Protecting Personal Information
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.
While no system can guarantee absolute security, we continually review our security practices and governance controls to protect the information entrusted to us.
13. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion
- restrict processing
- object to processing
- withdraw consent where applicable
- request data portability
- lodge a complaint with a supervisory authority
Requests may be submitted to:
14. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and respond.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
15. Changes to this Policy
We may update this Website Privacy Policy from time to time to reflect changes in our services, legal obligations, or business operations.
The latest version will always be published on:
https://firstproof.co.uk/privacy-policy
16. Contact
If you have any questions regarding this Website Privacy Policy, please contact:
First Proof UK Ltd
Suite A 82 James Carter Road Mildenhall IP28 7DE United Kingdom
Company Number: 16961002
Email: support@firstproof.co.uk
Document Control
| Item | Value |
|---|---|
| Document Name | Website Privacy Policy |
| Version | 2.0 |
| Classification | Public |
| Owner | Chief Legal Officer |
| Approved By | First Proof UK Ltd |
| Effective Date | 5 August 2026 |
| Review Frequency | Annual |
| Next Review | 5 August 2027 |